Child Safety Standards

Our commitment

Ovantix is committed to keeping ATTFI free of child sexual abuse and exploitation (CSAE), including child sexual abuse material (CSAM). These standards apply to everyone who uses ATTFI and to all content: messages, photos, videos, voice notes, documents, status updates, profile photos, group names and group photos.

What is prohibited

• Creating, sharing, requesting, storing or linking to child sexual abuse material, including drawn, edited or AI-generated material.
• Grooming: building trust with a minor, or anyone acting on their behalf, in order to sexually exploit them.
• Sextortion: threatening a minor to obtain sexual images, money or anything else.
• Sexualising minors in any text, image, video or audio.
• Trafficking, or arranging to meet a minor for sexual purposes.
• Using groups or broadcast lists to spread any of the above.

Age requirements

Users must be at least 13 years old, or older where local law requires. Users under 18 need the permission of a parent or legal guardian. Accounts we find to be below the minimum age are removed.

How we protect users

• Block: anyone can block a user. Blocked users cannot message or call you, start a chat with you, or see your profile photo, About, last seen or status.
• Privacy controls: users can hide their profile photo, About, last seen and status from people who are not in their contacts, and limit who can add them to groups.
• Unknown accounts: users can silence calls from unknown numbers and limit messages from accounts they don't know.
• Status visibility: status updates are only shown to people who have saved each other's numbers.
• Broadcast limits: broadcasts only reach people who have saved the sender's number.
• Rate limits on verification, messaging and broadcasts make mass contact and spam harder.

How to report

• In the app: open the chat or profile and use the Report option, then Block the user.
• By email: write to safety@ovantix.com with the user's phone number, the group name if relevant, the date and time, and a short description.

Do not forward, download or share abusive material, even to report it. Sharing CSAM is a crime. Describe what you saw and when, and we will investigate.

What we do with reports

• We review child safety reports with the highest priority.
• We remove the content and permanently ban the accounts involved.
• We preserve the information the law requires, so authorities can investigate.
• We report child sexual abuse material and exploitation to the relevant authorities.
• Banned users may not create new accounts.

Working with authorities

We comply with child protection laws, including India's Protection of Children from Sexual Offences (POCSO) Act, 2012 and the Information Technology Act, 2000. We report CSAM to the appropriate law enforcement agencies, such as through the National Cyber Crime Reporting Portal, and cooperate with valid requests from law enforcement.

For parents and guardians

• Talk with your child about who they chat with, and about never sharing photos or personal details with strangers.
• Help them set profile photo, About, last seen and status to "My contacts", and limit who can add them to groups.
• Show them how to block and report someone who makes them uncomfortable.
• If a child is in immediate danger, call the police at 112 or Childline India at 1098. You can also report online at cybercrime.gov.in.

Child safety contact

Our designated child safety contact is , Ovantix, Ahmedabad, Gujarat, India. Email: safety@ovantix.com.